If you are unsure which replacement vermiculite board, stove rope or related part you need, we can help identify the correct next step from the evidence you already have.
You do not need a board, rope sample or photograph to start. Any useful detail helps — measurements, stove make and model if known, photos of the part or stove, and what you are trying to replace.
We will not guess fit. Where evidence is incomplete we will tell you what else would help, or confirm that identification is not yet possible.
Use the contact form below to start. Live file uploads for identification remain disabled until secure storage and retention controls are in place; describe what you have and we will advise the safest way to share it.